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PHONE FAQs Get Quick answers to the most frequently asked questions about your phone.E-911 Guide
911 Calls. Multiple building staff will be notified for every 911 call. Please read the BPS EPhone E-911 Guide.Technical Support
If you need assistance with your phone or have any questions or concerns, please:
- Submit a request in the Online Computer Help Desk
- Call the IT Help Desk at 716-816-3510 and someone will assist you
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A-L Phone Directories
Manuals & Guides
- ENS Responders Manual
- Quick Start Guide
(Models 4028-4029)
- Quick Start Guide
(Models 4038-4068)
- Quick Reference Card
(All Phone Models) - User Manual
(Models 4028-4029) - User Manual
(Models 4038-4068)
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FOR TECHNICIANS ONLY
Phone Diagnostics and Escalation Documentation
