Employee Assistance Program

  • HOW DOES THE PROGRAM WORK?

    The primary objective of the EAP is to assist employees who need help in resolving their personal problems as soon as possible. When you contact the program, a specialist will assess your problem, advise you of the available alternatives for solving the problem and then help you find the best solutions. Your EAP can help you to gain some perspective, and perhaps guide you to professional counseling. Your special needs (language, culture, geographic location) will be considered. 

     

    WHEN IS A PROBLEM SERIOUS ENOUGH TO REQUIRE PROFESSIONAL HELP?

    When a personal or medical problem has persisted despite your own efforts to correct it, you may need outside help. It is always better to work on problems before they get out of hand. Some of the areas in which the Employee Assistance Program can help include:

    • Health Care Concerns
    • Emotional Distress
    • Major Life Events, including birth, accidents, and death
    • Alcohol and Substance Use Disorders
    • Family and/or Personal Relationship Issues
    • Occupational Stress
    • Work Relationship Issues
    • Financial Concerns

     

    Guidance Resources

    The Buffalo City School District is pleased to offer all employees and their families access to an Employee Assistance Program (EAP) through ComPSych Guidance Resources. They have many services available that provide support, resources, and information for personal and work-life issues.

    On the web: www.guidanceresources.com you can find articles, training, and how to get in touch with a GuidanceConsultant to speak with about the issues that you personally are facing.

     

    WebID: BuffaloSchoolsEAP

     

    By Phone: 866-645-1757

     

    TYY: 800-697-0353

     

    Click HERE for more information.

     

    Crisis Services & Text Helpline:

    Crisis Services for Buffalo and Erie County provide services for those who are in a state of emotional crisis.  

    • Buffalo & Erie County
      716-834-3131
    • 24 Hour Addiction Hotline
      716-831-7007
    • Kids Helpline
      716-834-1144
      1-877-KIDS-400
    • Chautauqua County Hotline
      1-800-724-0461
    • 24 Hour Erie County Domestic Violence Hotline
      716-862-HELP
      For Shelter: 716-884-6000
    • 24 Hour NYS Domestic & Sexual Violence Hotline
      1-800-942-6906
    • Hearing Impaired?
      Use 711 (National Relay Service)

    Text line www.crisistextline.org/