Family and Community Resources

  • The resources below are specific to the needs of the community members affected by the tragedy on May 14th.


    We honor the innocent victims who lost their lives.

    Celestine Chaney, 65

    Roberta A. Drury, 32

    Andre Mackneil, 53

    Katherine Massey, 72

    Margus D. Morrison, 52

    Heyward Patterson, 67

    Aaron Salter Jr., 55

    Geraldine Talley, 62

    Ruth Whitfield, 86

    Pearl Young, 77


    If you have additional resources to share, please send them via email to

BPS Resources

Mental Health Supports

  • Best-Self Behavioral Health Locations:

    • 768 Delaware Avenue, 14209, 716-882-3151
    • 951 Niagara Street, 14213, 716-883-5344
    • 95 W. Humboldt Parkway, 14214, 716-710-5151
    • 430 Niagara Street, 14201, 716-853-1335
    • 254 Franklin Street, 14202, 716-551-7894
    • 1500 Broadway Street, 14212, 716-422-2002
    • 3350 Main Street, 14214, 716-835-4011

    Spectrum Health & Human Services:

    • City Counseling Center, 100 East Tupper Street, 14203, 716-539-6743
    • Downtown Buffalo Counseling Center, 1280 Main Street, 1st Floor, 14209, 716-884-5797
    • South Buffalo Counseling Center, 2412 Seneca Street, 14210, 716-566-6507

    Community Health Center of Buffalo (Behavioral Health Clinic)

    • 34 Benwood Avenue, 14214, 716-986-9199

    Crisis Services (24-Hour Hotline)

    • 716-834-3131

    Children & Youth Hotline (24-Hour Hotline)

    • 716-834-1144

    Family Help Center (24-Hour Hotline)

    • 716-892-2172

    Mental Health Advocates of Western New York has a host of support groups and wraparound services for teens, adults and families.

    Erie County Department of Mental Health has a list of community providers and services.

    Erie County Warmline offers free confidential peer-provided phone and text lines for people who are having difficulty coping.  Please note, this service is for non-crisis calls.

    • Call: 716-248-2941 or Text to: 716-392-2221  Open daily from 4pm - 11pm.

    OLV Human Services Outpatient Clinic is offering their services to those in need.

    • 790 Ridge Road

    ECMC Virtual Help Center

    The Family Help Center 

    • 60 Dingens Street, 716-892-2172

    National Alliance for Mental Health Helpline

    • 716-226-6264,

    Immediate Mental Health Crisis Support and Treatment Help Center

    • 462 Grider Street, 14215, 716-898-1594
    • Monday-Friday 8:00am-10:30pm

    Community Resource Center - counseling, food, and other services

    • 347 E. Ferry Street
    • Monday-Friday 9:00am-1:30pm / 6:30pm-9:30pm
    • Saturday 2:00pm-6:00pm, Sunday 9:00am-4:00pm

Assisting Parent/Caregivers in Coping with Collective Traumas

How to Talk About Racism and the Attack

Food Resources

  • FeedMore WNY, Resource Council of WNY, and Council Member Ulysees O. Wingo Food Assistance

    • 347 East Ferry St., 14208
      • Tuesday May 17th - Friday May 27, 9:00am-9:00pm
    • 1000 Jefferson Ave., 14208
      • Tuesday May 17th, 9:00am-9:00pm
      • Wednesday May 18th - Friday May 27th,  1:00pm-9:00pm

    Candles in the S.U.N. - Free Fresh Produce

    • 5/17 @ 1300 Jefferson from 3:00-5:00pm
    • 5/18 @ Mandela Market on 272 East Ferry from Noon-2:00pm
    • 5/19 @ MLK Park (near fountain) from 5:00-7:00pm 
    • 5/20 @ 571 William Street from 1:00-3:00pm

    Humboldt Parkway Baptist Church

    • 790 Humboldt Parkway, 716-896-4364
    • Tuesday-Friday 11:00am-1:00pm

    Rich St. Food Pantry

    • 930 Genesee St. (WIC Building), 716-314-7050
    • Tuesday: 9:30am-2:30pm

    Taste of Faith Food Pantry

    • 594 Winslow Ave, 716-895-7019
    • Wednesday & Friday: 11:00am-2:00pm

    Food Pantry at LBJ

    • 167 West Humboldt, 716-480-5153
    • Tuesday & Thursday: 10:00am-2:00pm

    Catholic Central Food Pantry

    • 350 Dewey Ave
    • Every other Wednesday 10:00am-2:00pm

    Buffalo Creek Academy

    • Call 716-217-2661 for pick up groceries and delivery.

    FeedMore WNY

    • 91 Holt Street, 716-852-1304

    Buffalo Community Fridge

    • 257 East Ferry Street, 14208, 610-457-3859

    Rooted in Love Community Fridge

    • 347 East Ferry Street, 14208

    St. Luke Ame Zion Church

    • 314 East Ferry Street, 14208, 716-883-0961

    Group Ministries Inc.

    • 1333 Jefferson Avenue, 14208, 716-883-4367

    Coldspring Community Foundation

    • 234 Glenwood Avenue, 14208, 716-310-3541

    Upper Room Church of God in Christ

    • 131 Florida Street, 14208, 716-884-2512

    Community Action Information Center

    • 103 Wohlers Ave, 14208, 716-885-5925

    Food Pantry and Clothing Closet Greater Works Christian Fellow

    • 210 Southampton Street, 14208, 716-887-2303

    Catholic Charities Food Pantry

    • 930 Genesee Street (entrance on the side of the building facing Rich Street)
    • Tuesday 9:30am-Noon
    • Tuesday, Thursday, Friday 12:30pm-2:30pm

Transportation Needs

  • TOPS:

    • Offering rides to customers from 10:00am-7:00pm, bringing them to another grocery store on the corner of Jefferson Ave & Riley.


    • Buffalo residents in 14208 & 14209 can receive a free ride up to $20 to the Tops at 425 Niagara Street and Price Rite at 250 Elmwood Avenue.


    • Use code: SHOPBUF in the Uber App for up to $20 off a ride (max of 8 rides per customer)


    • Bus fares on the following bus routes have been suspended through the end of May
      • #12-Utica, #13-Kensington, #18-Jefferson, #24 Genesee

    Going Places Van - Erie County Senior Services

    • 716-881-5150

    CAO - Senior Ride Program

    • 716-881-5150

    Schiller Park Senior Citizen Center - Senior Ride Program

    • 716-895-2727

    Multi-Service Senior Center - Buffalo Urban League

    • 716-847-8951


Financial Needs

  • NYS Office of Victims Services 


    OVS staff will be in Buffalo this week to help victims and families obtain financial assistance and provide information about how service providers can access the additional funding to expand services and support for victims of violence. OVS staff will be set up in a closed location accessible only to victims and their families in order to protect victims’ privacy and preserve confidentiality. The agency provides a critical safety net and can pay for expenses resulting from a crime when individuals have no other way to pay for them, including funeral and burial expenses, medical and counseling costs, among other expenses, and can assist victims and families with lost wages and loss of support.  

    Agency staff will help individuals file claims to receive financial assistance for the following:

    • Funeral and burial expenses: Up to $3,000 for an emergency award for these costs and up to $6,000 total.
    • Medical and counseling expenses: No cap on the amount of financial assistance available to individuals and families, which allows victims and survivors to get help for as long as they need it.
    • Lost wages and support, up to $30,000
    • Loss of essential personal property, up to $500 for items necessary for health and welfare, like eyeglasses and clothes, includes $100 in cash.
    • Moving expenses, up to $2,500
    • Transportation to medical and other necessary appointments.
    • Vocational and occupational rehabilitation


    The Office of Victim Services is payer of last resort, meaning all other sources of assistance, such as medical or automobile insurance and workers' compensation, must be exhausted before the agency can reimburse victims or their family members for out-of-pocket losses related to the crime. An individual’s eligibility is not dependent upon an arrest or conviction in connection with the crime.


    Emergency Assistance Office Department of Social Services

    • Shelter arrears, utility arrears, moving expense assistance, storage unit fees, etc.
    • 716-858-800

Donations / Volunteering

  • Businesses/Organizations looking to volunteer, send an email to:

    • volunteer@erie.ogv
    • Include your organization's name, address, contact, and the number of volunteers available.

    Businesses/Organizations looking to make monetary donations should contact: Buffalo Nigara Partnership

    FeedMore WNY

    • 91 Holt Street, 716-852-1305
    • @Feedmorewny

    Community Fridge

    • 257 East Ferry, 14208
    • Please bring groceries or nonperishables if you can.  Big asks are water bottles, Gatorade, fresh fruit & vegetables, diapers, tissues, toilet paper, feminine hygiene products, dish soap, formula, etc.  Think daily needs.
    • Food cannot be expired or pre-opened.
    • Manpower is needed to help organize, hand out donations, clean, stock, and organize volunteer efforts.  Stop by anytime to assist.

    Voice Buffalo

    • @Voicebuffalo

    Black Love Resists In the Rust

    • @Blrrbuffalo

    Rooted in Love Community Fridge

    • 347 East Ferry Street, 14208
    • @Rooted_in_love_inc

    Colored Girls Bike Too

    Unapologetic Coffee

    • 1375 Main Street, 14209