NPCS First Responders

  • The following list can be used to help families know who to contact for questions, concerns, and support. 

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Blizzard 2022 Community Resources

  • Resources following the Buffalo Blizzard 2022


    • Crisis Services is available for phone counseling and support 24/7 at 716-834-3131 or 988
    • Erie County Medical Center (ECMC) regularly offers mental health support and treatment 8:00 am-10:30 pm. Call the Help Center at 716-898-1594 or schedule a virtual visit at: ECMC Virtual Help Center Visits.  
    • Best Self Behavioral Health - all locations that provide services offer telehealth services only. Call ahead to clinics outside of Buffalo to confirm appointment.
    • Child & Family Services will remain working remotely providing telehealth appointments.



    • Code Blue Shelters -  WNY Coalition for the Homeless
    • National Grid Food Reimbursement - customers who experience an electricity outage at their National Grid service address that lasts at least 72 hours (3 days) are eligible to request reimbursement for loss of food and/or prescription medication. Request for reimbursement must be filed within 14 days of the 72-hour outage mark, regardless of current outrage status.  For more information call 315-428-3370, or email   
    • Little Free Pantry Finder - small stand-alone pantries that are available 24/7 and may or may not be stocked due to the storm.


    Spectrum CARES             882-4357            Emergency outreach for children up to age 17

    Kids Helpline                    834-1144            Confidential kids’ crisis line

    Crisis Services                  834-3131            Emergency outreach for individuals age 18+

    Crisis Text Line                 Text “MHA” to 741741

    CPEP at ECMC                  898-3465            Emergency psychiatric evaluation

    Central Referral               211


    Outpatient Mental Health Agencies:

    Kaleida Health Children’s Psychiatric Clinic                                        859-5460

    Best Self Behavioral Health                                                                   842-0440

                  Walk-in Clinic: Monday, Wednesday, Thursday 1-4; Tuesday 1-6; Friday 9-12

    Child & Family Services                                                                          842-2750

    Catholic Charities                                                                                    895-7715

    Gateway-Longview Behavioral Health Clinic                                      783-3221

    Endeavor Health Services (formerly Mid-Erie)                                  895-6700

    Spectrum Human Services                                                                    828-0560

    Jewish Family Services                                                                           883-1914

    Other Resources:

    Family Justice Center                                                                              558-7233

    Child Advocacy Center                                                                           886-5437

    Family Help Center                                                                                 882-0919

    24-hour Hotline:                                                                                     892-2172

    PINS                                                                                                           858-8349