The following list can be used to help families know who to contact for questions, concerns, and support. 

Resources following the Buffalo Blizzard 2022

COUNSELING & MENTAL HEALTH / GRIEF SUPPORT

• Crisis Services is available for phone counseling and support 24/7 at 716-834-3131 or 988
• Erie County Medical Center (ECMC) regularly offers mental health support and treatment 8:00 am-10:30 pm. Call the Help Center at 716-898-1594 or schedule a virtual visit at: ECMC Virtual Help Center Visits.  
• Best Self Behavioral Health - all locations that provide services offer telehealth services only. Call ahead to clinics outside of Buffalo to confirm appointment.
• Child & Family Services will remain working remotely providing telehealth appointments.

OTHER RESOURCES

• Buffalo Blizzard 2022 Facebook Page - this is a private group page with moderators administering the page, you will need to have a Facebook account and join the page.
• Community created Buffalo Blizzard Assistance Map - these resources have not been verified by 211 - we urge you to call ahead 
• 211 WNY Buffalo Blizzard 2022 Resources -
• Erie County SNOW line - 716-858-SNOW - Erie County SNOW line is for requests for non-emergency medical assistance, including transportation to dialysis or cancer treatments, and delivery of critical, life-sustaining prescription medications like insulin. This line cannot provide medical advice. Please do not use this line to report unplowed streets, abandoned vehicles, or power outages.
• For power outages & issues visit https://www.nationalgridus.com/Upstate-NY-Home/Outage-Central/ or call 800-867-5222
• City of Buffalo Towed Vehicles - https://www.buffalony.gov/1249/Has-My-Car-Been-Towed
• City of Buffalo Storm Resources - https://www.buffalony.gov/1585/City-of-Buffalo-Storm-Resources

DONATIONS

• Code Blue Shelters -  WNY Coalition for the Homeless
• National Grid Food Reimbursement - customers who experience an electricity outage at their National Grid service address that lasts at least 72 hours (3 days) are eligible to request reimbursement for loss of food and/or prescription medication. Request for reimbursement must be filed within 14 days of the 72-hour outage mark, regardless of current outrage status.  For more information call 315-428-3370, or email foodloss@nationalgrid.com   
• Little Free Pantry Finder - small stand-alone pantries that are available 24/7 and may or may not be stocked due to the storm.

EMERGENCY NUMBERS:

Spectrum CARES             882-4357            Emergency outreach for children up to age 17

Kids Helpline                    834-1144            Confidential kids’ crisis line

Crisis Services                  834-3131            Emergency outreach for individuals age 18+

Crisis Text Line                 Text “MHA” to 741741

CPEP at ECMC                  898-3465            Emergency psychiatric evaluation

Central Referral               211

Outpatient Mental Health Agencies:

Kaleida Health Children’s Psychiatric Clinic                                        859-5460

Best Self Behavioral Health                                                                   842-0440

              Walk-in Clinic: Monday, Wednesday, Thursday 1-4; Tuesday 1-6; Friday 9-12

Child & Family Services                                                                          842-2750

Catholic Charities                                                                                    895-7715

Gateway-Longview Behavioral Health Clinic                                      783-3221

Endeavor Health Services (formerly Mid-Erie)                                  895-6700

Spectrum Human Services                                                                    828-0560

Jewish Family Services                                                                           883-1914

Other Resources:

Family Justice Center                                                                              558-7233

Child Advocacy Center                                                                           886-5437

Family Help Center                                                                                 882-0919

24-hour Hotline:                                                                                     892-2172

PINS                                                                                                           858-8349