Loan Forgiveness FAQ

Please read through the entire FAQ
Send all requests and questions to loanforgiveness@buffaloschools.org

  1. Where do I find information about Public Service Loan Forgiveness?

    • https://studentaid.gov/pslf/

      • Please keep in mind that BPS does NOT use the FAFSA PSLF Help Tool because we cannot edit the document for errors/ changes in bargaining units/ breaks in service/ unpaid leaves. 

  2. Where do I go to apply?

  3. How do I know if I qualify?

    • The parameters for qualification for the PSLF and other forms of Federal Loan Forgiveness can be found at https://studentaid.gov/

  4. What are the minimum qualifications for the PSLF?

    • To qualify for the PSLF, you must average at least 30 hours a week, have been considered Full-Time while working for BPS, and have already made at least 120 qualifying monthly payments. 

  5. Do Sub Teachers qualify?

    • Usually, they will not.  According to Federal Guidelines, all applicants must average 30 hours a week as one of the qualifications to qualify.

    • There is an exception.  If that Sub also works at another public service job that qualifies for Public Service Loan Forgiveness at the same time, and both that job and the time spent as a Sub Teacher combine for 30 hours or more a week, that person would qualify.

  6. Do I qualify to apply using BPS if I no longer work there?

    • Yes but you need to meet the qualifications listed above in #4.

  7. What do I need to fill out and send you for a PSLF?

  8. Who sends in your PSLF Application?

    • The applicant is solely responsible for sending in their PSLF Application for government processing.  BPS processes their part of the application (Page 2) and returns it to the applicant who must then send it in from there.  BPS will not send it in on someone’s behalf as that would require BPS having that applicant’s User Name and Password to their Federal Student Aid account to upload their information (which we will never ask for or accept from them for security purposes). Once your paperwork is completed, it will need to be sent to Mohela, the federal government’s loan servicer for the PSLF Program.

      • Process to Submit on Mohela

        • Upload directly to Moehela’s website (https://www.mohela.com/)

          • Log In/ Set Up an Account.

          • After having signed in, Click on the “Documents” Drop-Down Box in the Blue Bar across the top of the page.

          • Click on “Upload Documents

          • Choose “Loan Discharge & Forgiveness.  Click on it.

          • Pick “Public Service Loan Forgiveness.”  Select.

          • Go to #2 “Upload Document.” Attach your PSLF Files.

          • Go to #3 “Submit.” Press Submit.

          • On the next Page which should say “Confirmation,” Click the Blue “Exit” Button.