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Lost or Stolen BPS Device Procedures

Staff Device | Lost or Stolen

Please follow these steps to report your lost/stolen staff laptop or tablet:  

  1. Immediately notify your Supervisor/Principal

  2. Report the incident to the Police and file a Police Report  

  3. Obtain a copy of the written Police Report  

  4. Complete an IT Team Dynamix Work Ticket (Problem Type: Equipment, Purpose: Equipment Lost or Stolen) reporting the theft and attach a copy of the Police Report.

* Please note, any request for a replacement device is dependent on additional approval from the IT department, as well as compliance with providing a copy of a Police Report in the IT work ticket, which is reviewed by the Audit Department. Contact the IT Help Desk if you have any questions with the ticketing process.

Related Files

Student Device | Damaged/Lost or Stolen

BUFFALO PUBLIC SCHOOL DISTRICT POLICY - REPORTING LOST OR STOLEN DISTRICT ISSUED STUDENT DEVICE

Fees & Insurance

Breakage is very difficult and likely purposeful with the new HP devices and will not be tolerated or easily replaced without costs associated.  Breakage will be charged as per table below.  This information will be on the website and sent to parents only if the building is approved for devices to go home. 

*BPS student devices belong to Buffalo Public Schools and are provided to students following the guidelines outlined in the BPS Acceptable Use Policy agreement.

Accidental Breakage

  • 1st repair fee waived for both iPad and Dell laptops, HP laptops must be evaluated prior to fee waiver. 

  • 2nd and subsequent repair cost is $25.00  

Intentional Breakage

  • 75% replacement fee of the device  

Intentional Breakage

  • 75% replacement fee of the device  

Device Chargers (Power Cord Replacement)

PLEASE NOTE: Student replacement devices do not come with a replacement charging cord. Without purchased device insurance the replace fee is:  

  •  For iPad devices, the replacement cost for a charger is $30.00. 

  •  For laptop devices, the replacement cost for a charger is $35.00.

Lost Device

  • Loss must be reported to the school building immediately so that the IT Department is contacted.

  • If it is determined that the device was not reported within past 10 days the family will need a police report and $100.00 fee  

****** Family-funded INSURANCE options coming in future updates****** 

Tips On Protecting Your Laptop or Tablet From Theft

  • Bring Devices Indoors. Whenever you take your laptop or tablet home from work, keep it inside your home, not in your vehicle. If you must leave it in your car, hide it from view, such as in the trunk or under a seat.

  • When leaving your device at your office or desk, lock it in a drawer or cabinet rather than leaving it out, even if the room is locked.

  • Carry your device in a non-descriptive bag, briefcase, or case to avoid drawing attention from potential thieves.

  • Turn off automatic password logins, so if your device is ever stolen, unauthorized users can’t easily access your accounts.