BPS Phone System

BPS Phone Systems banner picture with a phone on it.

PHONE FAQs Get Quick answers to the most frequently asked questions about your phone. 

E-911 Guide
911 Calls. Multiple building staff will be notified for every 911 call. Please read the BPS EPhone E-911 Guide.

Technical Support
If you need assistance with your phone or have any questions or concerns, please:

  • Submit a ticket request here:

  • Call the IT Help Desk at 716-816-3510 and someone will assist you

 For Technicians Only

VOIP Phone Tutorials

Get the most out of your new phone. Watch the short videos below. Learn how to set up your voice mail, transfer calls, set up a conference and more! Click on the icons below to start the video.

Phones