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Employee Assistance Program

HOW DOES THE PROGRAM WORK?

The primary objective of the EAP is to assist employees who need help in resolving their personal problems as soon as possible. When you contact the program, a specialist will assess your problem, advise you of the available alternatives for solving the problem and then help you find the best solutions. Your EAP can help you to gain some perspective, and perhaps guide you to professional counseling. Your special needs (language, culture, geographic location) will be considered. 

WHEN IS A PROBLEM SERIOUS ENOUGH TO REQUIRE PROFESSIONAL HELP?

When a personal or medical problem has persisted despite your own efforts to correct it, you may need outside help. It is always better to work on problems before they get out of hand. Some of the areas in which the Employee Assistance Program can help include:

  • Health Care Concerns

  • Emotional Distress

  • Major Life Events, including birth, accidents, and death

  • Alcohol and Substance Use Disorders

  • Family and/or Personal Relationship Issues

  • Occupational Stress

  • Work Relationship Issues

  • Financial Concerns

Guidance Resources

The Buffalo City School District is pleased to offer all employees and their families access to an Employee Assistance Program (EAP) through ComPSych Guidance Resources. They have many services available that provide support, resources, and information for personal and work-life issues.

On the Guidance Resources website you can find articles, training, and how to get in touch with a GuidanceConsultant to speak with about the issues that you personally are facing.

WebID: BuffaloSchoolsEAP

By Phone: 866-645-1757

TYY: 800-697-0353

Click HERE for more information.

Crisis Services & Text Helpline

Crisis Services for Buffalo and Erie County provide services  for those who are in a state of emotional crisis.  

  • Buffalo & Erie County Crisis Services
    716-834-3131

  • 24 Hour Addiction Hotline
    716-831-7007

  • Kids Helpline
    716-834-1144
    1-877-KIDS-400

  • Chautauqua County Hotline
    1-800-724-0461

  • 24 Hour Erie County Domestic Violence Hotline
    716-862-HELP
    For Shelter: 716-884-6000

  • 24 Hour NYS Domestic & Sexual Violence Hotline
    1-800-942-6906

  • Hearing Impaired?
    Use 711 (National Relay Service)

Crisis Text Line website

Instructions on setting up your account