Staff Tech Help & Resources

This page provides Buffalo Public Schools staff with quick access to technology support, including how to request assistance, use live help, and follow procedures for devices and printing services.

Submit a Team Dynamix Ticket

Request assistance for various on-site services for all technologies.  You can comment on existing tickets instead of creating a second ticket.

Live Chat

For live chat support, fill out the "Issue Submission" section and you will be placed in the queue to chat with an agent.

Live Chat Room Snap

Hours: School Days | Monday - Friday 8:00 am - 4:00 pm

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Student Device Procedures Swaps | Teachers for Students

Pick Up, Swap, Return. Parents are welcome to come to CITT without an appointment for device repair or management.  Staff fill spreadsheet form, email to bpsinventory Confirm an appointment at CITT.

Toshiba Printing

Toshiba is a 3rd party company contracted by Buffalo Public Schools to manage all printers and copiers that are on the BPS network.