Division of Transportation

Transportation Hotline: 716-816-4895 | Transportation Department Fax: 716-878-9744
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Transportation Email Addresses:
Transportation
• All general correspondence, any correspondence that does not fit well into one of the email categories below, and any “special” request should be sent (our department’s main email.)
• Examples: new student applications, student change applications, 2nd address applications, SPED applications, bus stop change requests, bus change requests, driver complaints, harness measurements, nurse scripts, drop off permission slips, and opt out requests.
MetroTransportation
• Any NFTA Metro transportation related correspondence.
• Examples: metro bus applications, metro route change requests, lost metro pass applications, and special single use pass/day pass/Saturday pass requests.
ELTTransportation
• Any Extended Learning Time (ELT) aka “late bus” program requests.
• Any Extended School Year (ESY) aka “summer school” program requests.
• Examples: ELT & ESY requests/changes and student rosters, sports, afterschool activities, 2nd address applications for “SUMMER ONLY,” and K-8 late program/summer school additions/deletions.
BusAideOffice
• Any correspondence that is related to bus attendants.
• Examples: BPS aides, First Student aides, team leaders, and general attendant questions.
Important Information
• We anticipate a critical shortage of bus drivers. This will impact bus schedules and may cause delays or disruptions in service.
• Bus routes and bus stops have been consolidated due to the driver shortage. Stop change requests will not be granted unless a student moves or changes schools.
• Parents are encouraged to download our bus tracking app, FirstView, to receive information about possible bus delays.
• Bus drivers are authorized to assign seats.
• Access Second Address Request forms and general transportation information.
• Procedures for Emergency School Closing due to Severe Weather Events or Emergency Conditions
